Bangladesh Telecommunications Regulatory Commission (BTRC)
SSI (System and Service Improvement) Cell, Head Office, Paribag, Dhaka:
For internal network and exchange failures etc, BTCL officials are requested to contact: 9320138, 9320139 (office hours)
Subscribers may also contact SSI cell, if they are not getting proper services from local BTCL camps. BCube (ADSL) subscribers may contact outsourcing partners or BTCL customer care for internet support: 9351616
SMS Complaints:
Dhaka Multi-Exchange subscriber may send 7-digit phone number to 01550152000 by SMS, if fault is not rectified by local camp. For example: SMS>8190100>01550152000
Web Administrator: Complaints and suggestions regarding this website, please contact: DDT
Telejogajog Bhaban, 37/E, Eskaton Garden, BTCL, Dhaka
Email: ddt@btcl.net.bd , duralaponi@gmail.com
Bangladesh Telecommunications Regulatory Commission (BTRC) Contact
Address: | IEB Bhaban,(5th,6th & 7th Floor),Maulana Bhasani Road,Ramna, Moghbazar, Dhaka, Bangladesh. |
Phone: | 02-9611111 |
E-mail: | ddt@btcl.net.bd |
Website: | http://www.btcl.com.bd Click to View |
Time: | 9am To 6pm (Business hours / Bangladesh) |
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